Guidelines for Egovernment Implementation
نویسندگان
چکیده
Online electronic services, like inquiry possibilities which are made available for citizens and businesses by administration authorities are one proof of changes in the public sector because of modern information and communication technologies. EGovernment includes all governmental measures at all levels for qualitative improvements in citizen's different spheres of life, in businesses and for optimization of business processes within the administration itself. EGovernment can cause an improvement of the relationship between administration, citizens and business.
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